TELECOM BUSINESS INTELLIGENCE

GROW LIFETIME VALUE (LTV) AND AVERAGE REVENUE PER USER (ARPU)

On paper, every customer looks and sounds the same; Necto Telecom helps you identify each customer’s unique fingerprint and understand how best to work with them. Ultimately, a tailored, data-based approach bridges the gap between an indifferent customer and one who keeps coming back and is the secret sauce for increased customer LTV and ARPU.

COMPLETE SELF SERVICE ANALYTICS TAILORED FOR ALL TELECOM AND MEDIA NEEDS

Providing acceleration and easiness for reporting, pre-integrated to your BSS/OSS. We supply pre-packaged analysis of Subscribers, showing statistics on top KPIs and Trends like activations, disconnections, suspensions, etc

TELECOM BUSINESS INTELLIGENCE BY NECTO TELECOM

The telecommunication industry faces many challenges regarding competition, regulations, technology shifts, and customer demand for new features and services. One of the challenges facing telcos is the difficulty to gain insights from all the data they generate. Telco enterprises generate huge amounts of data from mobile phone usage, call detail records, network equipment, billing information, server logs and the growing connectivity of the subscribers and users.

Analyzing this data with a business intelligence solution provides telcos with a competitive advantage. They will be able to improve overall network performance, optimize service levels, minimize overhead costs and maximize profitability by ensuring customer loyalty. They can make data-driven decisions about investments to achieve targeted profit margins. The enterprise will have a unified view of data even if it comes from multiple data sources and departments. Users can analyze and view data in beautiful dashboards that are easy to understand and explore. They can also collaborate with colleagues, enrich the data with comments and get notified when there are anomalies in the data.

A centralized BI tool, like Necto Telecom, enables telco enterprises to stay ahead of competitors and anticipate customer needs. Users can work in a single web solution, where data updated for everyone. Using a centralized BI tool, users can analyze data from different departments like marketing, finance, customer service, sales, and engineering. With governed data permissions, departments can share resources and insights.

A good analysis on how subscribers use a service, or their viewing habits can yield insights that can reduce churn, improve customer retention, and target specific products and services to specific segments. Upsell and cross-sell opportunities can be easily identified, giving a competitive advantage to the organization.

Necto is the most secure, centralized, and state of the art business intelligence software. Telecommunication enterprises can enjoy the benefits of the most advanced analytics and a centralized architecture to drive value from their data. And Panorama has a strong partnership with Amdocs, introducing Necto as the analytics platform on Amdocs Optima.

FREQUENTLY ASKED QUESTIONS

A centralized BI tool, like Necto Telecom, enables telco enterprises to stay ahead of competitors and anticipate customer needs. Users can work in a single web solution, where data updated for everyone. Using a centralized BI tool, users can analyze data from different departments like marketing, finance, customer service, sales, and engineering. With governed data permissions, departments can share resources and insights.

No. Necto Telecom is a pre-packaged data analytics solution dedicated to Telecom. Ready-made analytics for all business processes in telecom, With the guidance of our teams you will be able to create your own dashboards.

Necto Telecom is a modern data analytics solution dedicated to all Telecom & Media needs, helping them to drive higher ARPU & profits. Powered by a Pre-Packaged Analytics suite that includes the acquisition, analysis, and presentation of data & insights.

Our research shows that CSP’s who prioritized data analytics and insights along with technology transformation has been achieving their digital transformation goals earlier than others. CSPs who wants to lead in their domain will need to deploy modern “system of insight” which help transform customers and operations data into insights. Read more on how analytics can help companies in their digital transformation https://nectotelecom.com/blog-posts-test/